Skip to main content

Nowadays, and even more so in the current situation, many households shop online for consumer goods, technology, special treats, different courses and education, and even the weekly grocery shopping. There is a huge amount of websites and applications to get any kind of product, and these can be purchased in a very quick and easy way by anyone.

In view of this, the cybercriminals are looking for online transactions the buyers make to fraudulently obtain the bank details, or to control the device (computer, mobile phone or tablet), or to attack and to hack the online shops to get the bank details of all their clients.

This article aims to explain the most common strategies of the cybercriminals so that reader can remain alert and try to avoid data theft or economic loss when shopping online.


Using this technique, the computer pirates take advantage of the vulnerabilities of the e-commerce in order to control the payment process and steal the personal and bank information of the customers. This is, probably, the most complex technique, but it can lead to massive bank information leaks. Therefore, it is important when shopping online, to verify that the website has the adequate configuration, that there are no unconfigured sections on the page, or strange blocks, other languages or visible lines of codes or text around the products to be purchased.


This is one of the most common computer attacks, and it happens through false advertising that infiltrates the shopping platforms to discredit these and to gather information from the users. Often, when accessing a website, a message pops up or the antivirus blocks the access. In most cases, this is due to Adware detection and it is recommended not to continue using the website and to inform the company.

Links to fraudulent products and offers

Another common case we can find in different forms of online fraud. A cybercriminal creates a link offering a product, this appears in social media, but it takes us to a website full of adware. This is an identity theft, known as Phishing, and the website is not the genuine website selling the product, but a fraudulent copy where the user enters the personal information to purchase the original product.

Website identity theft

This scam is similar to the previous one, and it occurs when a cybercriminal copies a real online shop, or part of, in a way that the user is tricked to believe to be on the original website, and gives out personal information to the cybercriminal.

False applications

In many cases, the applications are forged and hide malicious code. The aim is the same, to get personal or payment information from the device. This can be avoided by always downloading from official sites that guarantee the authenticity of the applications to be installed.

If you need more information about this, or consider that you might have been victim of a fraud when shopping online, you can contact your bank to verify the payment registry. If this is done quickly, it can be reverted in many cases.

For more information about Internet, Telephone or Television connections, please contact Grupo Telecable through our website, your local office, or by phoning our Customer Service: 966 196 000